6 Ways to Fix Cannot Connect to App Store on iPhone and iPad

Users have tried to install an app on the iPhone, and the “cannot connect to the App Store” appeared on the screen. The smartphone has an active 4G or 5G internet connection, but the App Store is not working. We will troubleshoot the problem and solve the issue without using third-party tools.

I will ask you to check your mobile internet connection and Wi-Fi network. You can do basic troubleshooting, such as viewing the Wi-Fi network limitations, carrier package expiry date, etc. I will proceed to the solutions and skip the basic troubleshooting.

Turn off iPhone and iPad

Many keep Apple devices in sleep mode for weeks or months. The Cupertino-based company has capable engineers who have tweaked the software for the user’s demand. However, you should turn off the smartphone or tablet for a few hours. Let me show you how to turn on or off Apple devices without a working power button.

  • Tap the “Settings” app.
  • Click the “General” options.
  • Tap the “Shut down” option.
  • Press and move the power slider.
  • Allow the smartphone to sleep for a minimum of five minutes.
  • Connect a genuine lighting cable to the iPhone or iPad and turn on the charger.

Your iPad or iPhone will turn on automatically without a working Side button. The iOS software restarts the drivers, services, and applications in the next session. In short, you can solve many software problems by rebooting the software.

Check WiFi Connected Device Limit

Millions purchase budget Wi-Fi routers off Amazon and other online shopping sites. The wireless routers come at a lower price because they have cut down many features.

A. You can connect up to five wireless devices to the Wi-Fi network.

B. You have to disconnect one device to allow space for others.

C. You can log in to the Wi-Fi control panel to view the connected devices and take action.

Older wireless routers don’t have the feature on the dashboard. I had a 2015 TP-Link budget router, and it has the option. However, my seven years old router is missing many functions.

Check App Store Server Status

App Store is a cloud service. Apple pays millions on the cloud services to Amazon Web Services. Everybody knows that the server can’t stay up 100%. The App Store might be facing server downtime. You can confirm your doubts by visiting the official Apple website.

  1. Open the Safari browser on your iPhone.
  2. You can use a mobile or PC to access the webpage.
  3. Go to the App Store server status webpage.
  4. The message “all services are operating normally” states that every service is active.
  5. Tap the (+) icon.
  6. Locate “App Store – Available” from the list.
  7. Check the region name at the bottom.

The green bubble indicates that the App Store service is working smoothly.

Toggle off and on WiFi and Mobile Network

Disconnect the connectivity on your smartphone when the App Store is not working. I’m talking about Wi-Fi, Bluetooth, and mobile data. Let me show you the right way to disable the internet connection on iOS 16. Close all iOS apps from the background.

  • Open the “Settings” app from the Home Screen.
  • Tap the “Wi-Fi” from the list.
  • Tap the Wi-Fi button to disable it.
  • Go back and tap the “Bluetooth” option.
  • Tap the Bluetooth button to disable it.
  • Go back and tap the “Mobile Data” option.
  • Tap the Mobile data button to disable it.
  • Restart the iPhone or iPad.

Enable the connectivity after you reboot the software.

Check iOS Device Timings

The App Store can’t connect to the network if the timings don’t match the internet security protocol. Smartphones have a unique certificate in the storage, and the internet security protocols use it to create a secure connection. Incorrect timings violate the certificate information and won’t connect the service to the internet.

  • Open the “Settings” app from the Home Screen.
  • Tap the “General” from the list.
  • Tap the “Date & Time” option.
  • You can automate the process. Or, continue reading the tutorial to correct the clock.
  • Tap the “Time Zone” to change the region.
  • Search and select your region name.
  • Tap the date and correct the mistake.
  • Tap the time and correct the clock.

Restart your smartphone after correcting the clock.

Reset Network Settings

There is something wrong with the iOS device network settings. We don’t know what went wrong, and it would take a long time to figure it out. I suggest readers reset the network settings and resolve the matter. You will lose connected Wi-Fi, Bluetooth, VPN, and carrier settings. The SIM card will download the latest network configuration from the carrier in the next session. Create a data backup in the cloud storage or computer using iTunes.

  • Open the “Settings“.
  • Tap the “General” from the list.
  • Tap the “Transfer or Reset iPhone” option.
  • Click the “Reset” option.
  • Tap the “Reset Network Settings” option from the pull-up menu.
  • Enter the lock screen password.
  • Tap the “Reset Network Settings” button.

Your smartphone will restart with the Apple logo on the screen. The iPhone or iPad will greet you in ten minutes.

Update iOS 16.4

The iOS 16.4 is the latest mobile operating system from the Cupertino-based company. The mobile software has flaws, and the company will improve through the updates. You should update the iOS periodically. Follow my rules if you hesitate to move forward with the latest update.

a. Give a few days and wait for video reviews from reputed creators.

b. Many reputed publications will inform users about the flaws in the news section. Use Google News to learn about iOS updates.

c. Join a few Reddit groups and ask the community for feedback.

Use the cloud storage and back up the stored data. Charge the iOS device to 90% for a smooth transition.

  • Tap Settings > General.
  • Tap the “Software Update” option.
  • Tap the “Download & install” button.

Apple has equipped the iOS software to automate the rest of the process. Place your device on a solid surface.

Bottom Line

You can sign out of Apple ID to restart the App Store service. You can fix the “cannot connect to the App Store” by following the solutions. Contact the Apple customer support team if the problem is not solved. Let us know how you solved the App Store connection issue to assist the community.

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